Dental Copywriting

Is your marketing copy directionally-challenged?

My daughter had missed a turnpike exit. She called me frantic about what to do next. I knew. And I could picture her location from years of driving the same route.

But what I knew and what she was experiencing were two very different things. She: panic…OMG…! Me: “it’s okay…take a deep breath…I’ll get you home…!”

Frustration meets panic when you’re without clear direction. The signs are clear to one who understands them or who has experience with the territory in question.

Trust the signs and you’ll get where you’re going. If the signs are unclear or you’re clueless about where the heck you are – the destination’s an afterthought. Welcome to Lost-ville!

If you want copywriting that compels your dental industry prospects to buy you must have a clear story line.

Michael Masterson calls it “the power of one.” Pick a path. Stay with it. Know where you’re going.

I write best when I follow a thread of thought or a story theme. Imagine the proverbial path of bread crumbs leading to a house where there’s the offer of plenty!

Be clear in your marketing copy.

Just because it’s creative doesn’t guarantee it will bring a prospect home. There are creative ways to get lost and miss the destination completely! The path was fun but now it’s dark and you’re not sure where you are.

This adds clarity to your marketing message:

1) Know where you’re going before you start – you’ll miss what you don’t aim for…everytime!

Remember, it’s vital to identify WHO your prospect is. And then identify WHAT core feelings or emotions you’ll stimulate with the copywriting.

2) Be clear about how to get there – with more than one way to go…pick one path and stick to it!

Rambling content loses the prospect. Sure, creative content might be good eye-candy and win an award or two. But how clear are the benefits to the one reading…seeing it? And benefits lead to sales!

Clarify the big promise of your marketing promotion! A promised benefit that captures understands and captures a prospect’s emotions is worth more to your bottom-line.

3) Picture familiar landmarks along the way – connect with what’s relevant…meaningful…memorable.

Again, this confirms how well you know your prospect and where the copywriting will take them.

Irrelevant content – words that miss the market’s core emotions – hinders connection. It’s like talking and no one’s listening.

If you want to bring your prospect “home,” communicate clearly and compellingly. If they need a GPS to read your dental marketing promotion they’re already lost!

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What a toddler taught me about marketing

My almost-2-year-old grandson loves books. He walks across the room book in hand, plops down beside me and we read together.

One of the books in his stash of favorites is  – “What Do Babies Need?” He’s  now several months removed from baby-hood. But he’s still occasionally captivated by the pictures and short answers that tell the story about what little ones need. Stuff like baths, food, and most of all, love.

Experience tells me – when a baby’s in need, run the list of basics – food (check!), clean diaper (check!), pacifier (check!)… Find and meet the need and they’ll be satisfied (until the next “need” arises).

Brings to mind another question…

What do people need? Answer that question for every marketing approach with your dental industry supplies, products and services.

Copywriting must target not only the surface needs of a prospect but also those deeper emotional needs. Anyone can market to the surface stuff – and most do.

Getting to the core of what people need takes extra-mile effort. And the extra effort separates a marketing promotion from all the rest.

Lessons from my grandson for discovering the needs of your market:

1) Be naive. My grandson has innocence therefore he learns. Simple things entertain and educate him.

Approach your target prospects with a healthy niavete’. When you think you know them…truth is – you don’t.

2) Be diligent. My ‘lil guy brings the same book to my lap again and again. To him it’s a fresh read every time.

If you want to know the needs of your market – research, research, research – and then research some more. You probably missed something the first or fifth time around.

3) Be resilient. My g-son’s attention span is a nano-second. Two pages into the book and he’s off to something else. Am I offended at his back-and-forth…up-and-down-ness? Not at all! I roll with the changes.

The needs of the moment for prospects change like a child’s disposition. Remember and respond accordingly (see Lesson 2).

Childlike innocence, diligence, and resilience. It’s what babies…toddlers…and your marketing copy need.

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Does Your Dental Marketing Content Need to Get-a-Life?

What motivates someone to purchase a product or use a service?

Think about your most recent purchase. Consider the promotion that led you to hand-over your earnings.

Freelance copywriter and author, Bob Bly introduced me to a concept in one of his articles. A colleague revealed [in his opinion] that people don’t necessarily care about the idea of being…say, a millionaire or even making six-figures.

Really – the driving force is…a certain kind of life-style…living life on their terms. Money is simply a means to an end.

Of principle, Bly adds…

“…marketers who simplistically trumpet “get rich” in their ads are making a mistake. Instead of selling the obvious benefit, they could be reaching their prospects on a deeper and more powerful level.”

Here’s an example, according to Bly. Historically, career-training institutions would focus their marketing approaches on graduates making lots of money.

One ad featured an actual student standing next to his new Jaguar. What the ad failed to mention, Bly observes, was that this particular student bought the luxury auto with money he won in a personal injury lawsuit, not with money earned as result of the institution’s training.

New ads have a different focus, he notes. They feature interviews with now gainfully employed students…but they don’t talk about money.

Instead, one of the graduates talks about the pride his kids show when they see him leave the house for work every day wearing a suit and tie. Another student reveals the rewarding overseas business trips his company sends him on. He talks excitedly about his love of travel, the new foods, the diverse cultures, and new people his career enables him to meet. He’s joined in the commercial by his mother who glows about how proud she is of her son.

Bly referred to this deeper level of marketing as “life-style promotions.” It’s the appeal to what truly drives most of us to buy products or use services. The what’s-in-it-for-me answer is in many ways a shift in HOW we live more than it is merely about having money.

The persuasive element? It’s all about lifestyle!

The key…?

>>Whatever business or service niche you are in – connect it to life<<

Here’s a couple of insights into choosing words that give *life* to your promotions. First… >Shift your marketing copy into *reverse*.

>Instead of leading – as is typical – with the product, launch your wording around the lifestyle or the lifestyle benefits your target market desires.

Listen to *life* that’s happening in-and-around your business/service and the *lives* of your customers/clients. How does your product or service impact their *lifestyle* (at any level)? When you’ve made a list…you’re ready to write your copy (before creating a product).

Next…

>>Drive your product/service *forward* with copy instead of driving your copy with the product/service.

Write a persuasive lifestyle promotion about a product/service you haven’t rolled out yet (yes, you read that correctly). When you’ve tested the promotion’s selling-appeal (by actually placing it in front of your market) and found it’s effective (meaning interest is gained…order inquiries roll-in) THEN develop the product. Risky, yes! But…now who’s in the driver’s seat?

Lifestyle appeal works in a good (or bad) economy! The promise of a different, and perhaps better, lifestyle will drive your products and services forward…profitably!

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Do You Make These 2 Copywriting Mistakes?

Sometimes I do stupid stuff! I said something stupid and my timing was oh-so bad! To quote Forrest Gump (I think it was him), “Stupid is as stupid does…” (Cue flurry of comments!).

Anyway, my stupidity- foible got me thinking about what “stupid is” with marketing copy.

Here’s a short list:

All features – no benefits

Copy that’s all about the “est” – as in the “big-est”, “great-est”, “short-est” – should fluidly lead to a compelling benefit. Always? I’d stand by that statement for 99% of copywriting that’s feature heavy.

Here’s a tip: Stop before you lazily promote a widget as “the greatest…” Ask/say, “So what…?” Now start answering the “what.” Answer the “what” on as many levels as you can.” Then, you’ll be on the path to discovering some compelling benefits that could increase profit.

Too many themes in a promotion

A laser or a light bulb. What’s the difference? Both are light sources, right? A light bulb is a diffused or broadcasting light source. It illuminates an environment. A laser is a focused light source. And when aimed, a laser has the ability to cut through thick steel.

A promotion should be laser-like! Focused!

To penetrate your target market’s emotions – focus on “one” theme in your copy. Lock in like a laser beam with “one” compelling idea.
That’s it for now. I’ll keep this post brief. The more I write (today), the more I risk saying something stupid…again! :0

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